Switched On Group is the industry best for service and delivery in the building and maintenance sector.
Elevating passenger experiences at Wellington Airport
For the past decade, we’ve partnered with Air New Zealand to ensure a positive passenger experience at Wellington Airport. Our facilities maintenance work focuses on key areas such as lounges, check-in zones, and baggage collection areas, supporting Air New Zealand in providing a superior travel environment.
Air New Zealand relies on the Switched On Building Solutions team for efficient and effective facilities maintenance, ranging from paintwork, carpentry, and joinery to smaller tasks like re-gluing carpet in high-traffic areas and addressing faulty appliances. Our efforts not only enhance the visual appeal of spaces but also improve passenger comfort and safety.
The Koru Lounges, renowned for their premium services, receive regular upgrades to maintain the high standards expected by frequent flyers and premium passengers. Our team operates in a way that minimises passenger disruption, often working late into the evening to ensure jobs are completed before the first early-morning customers arrive.
While 90% of our work is reactive, we also undertake larger refurbishments for key customer and staff areas at Wellington Airport, such as lounge seating and kitchen upgrades.
A key to our long-term success with Air New Zealand is our network of trusted, high-quality subcontractors who deliver consistently and offer the same level of customer service as our in-house teams. Together, we respond quickly and effectively to the needs of Air New Zealand’s facilities management team, based remotely in Auckland.
“We are seen as a safe pair of hands for Air New Zealand’s facilities management team. Our proven fast response times, high-quality work, effective communication, and ability to handle both small, detailed jobs and larger refurbishments mean that we are trusted and constantly called upon,” says Leta Telea, Senior Operations Coordinator.
Air New Zealand sets a high standard for airport facilities in Aotearoa and beyond and we are proud to partner with a brand that values high quality and exceptional customer experience. By maintaining key areas, we help enhance passenger comfort and overall satisfaction.
If you require expert maintenance services for commercial, retail, or services industry projects, including heritage and hazardous works, Switched On Facilities is here to help. Our experienced team is equipped to handle a wide range of projects with the utmost care and professionalism. Contact us today to discuss your needs and discover how we can support your next project.